Security Awareness
Raising your awareness
Security Awareness
  • Introduction
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    This guide, developed by BLC Bank, aims to raise your awareness of the risks and threats associated with daily email communications. It outlines essential precautions, especially concerning financial transactions and transfers.
  • Common threats and solutions
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    Fraudulent Emails (Scams and Phishing) Fraudulent emails are widespread. Criminals send fake emails that closely mimic legitimate ones you expect to receive. They use false statements and impersonate trustworthy entities to trick you into:

    • Divulging personal information.
    • Stealing your online banking or other sensitive credentials.
    • Infecting your machine with malicious software.
    • Transferring money to a fraudster's account.
  • Phishing Red Flags (Checklist)
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    Always check received emails for the following criteria:

    • Impersonation and Intimidation: Emails pretending to be from a high authority to pressure you into immediate action.
    • "Too Good to Be True" Offers: Claims of prizes, high-profit business deals, or unexpected inheritances.
    • Malicious Links: Links to fraudulent internet banking websites or other sensitive sites pushing you to enter credentials.
    • Malicious Attachments: Attachments from unrecognized senders that you were not expecting.
    • Suspicious Language: Informal slang (“Hi friend”), spelling mistakes, emoticons, or requests for sensitive and personal information. Urgency: Unexpected emails flagged as urgent demanding immediate action.
    • Supplier Changes: A supplier suddenly changing their bank account details, especially to a foreign country.
  • Responding to Suspicious Emails
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    • If any of the above criteria are met or you feel suspicious, do not open attachments, click links, or reply.
    • Delete the email immediately.
  • How to Protect Yourself
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    • Scrutinize all information, especially company details, transfer instructions, and account numbers.
    • Verify suspicious requests offline through secondary means such as phone calls and official documents.
    • Double-check sender addresses. Fraudsters often manipulate a single letter or number. BLC Bank will never ask for personal or financial information via unsolicited email.
    • Protect your credentials. Keep passwords secret, never write them down, and ensure they are complex.
    • Limit exposure by avoiding sharing your business email on social media or untrusted websites.
    • Never use links in emails to access banking portals. Always type the address manually: - Official Website: www.blcbank.com - Official eBank: https://www.your-ebank.com/blcbank
    • Ensure the security lock icon is visible in the browser address bar before entering any data.
    • Verify your pre-selected image on the eBank login page.
    • Monitor SMS alerts for login attempts. If you receive an alert you did not initiate, change your password immediately and contact the bank.
  • Contact us
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    If you detect or are notified that you have been, or were likely to be, a victim of cybercrime, please promptly report the incident to the bank’s Information Security team at Infosec[at]blcbank[dot]com and to your local authorities.
  • Remark
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    These guidelines are tips from BLC Bank to help raise clients’ email security awareness and reduce the likelihood of falling victim to email fraud. They are not directly related to the Bank or its affiliates, and the Bank is not associated with or responsible for any business email fraud targeting a client.
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